sk77 Privacy Policy

Section 1

Information We Collect

sk77 collects personal information through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and in some cases from third-party sources such as payment processors and identity verification providers. The categories of information we collect are set out below.

1.1 Registration & Account Information

When you create a sk77 account, we collect the following information:

• Full legal name as it appears on your national identity document (NID) or passport;
• Date of birth (used to verify you meet the 18+ age requirement);
• Mobile phone number or email address used as your primary contact point;
• Preferred username and an encrypted record of your password;
• Division and district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).

1.2 Identity Verification Documents

As part of our Know Your Customer (KYC) obligations and to comply with anti-money-laundering requirements, sk77 may request copies of one or more of the following documents at the time of registration or prior to processing a withdrawal above a certain threshold:

• National Identity Card (NID) — front and back;
• Valid Bangladeshi passport (photo page);
• Birth certificate issued by a recognised Bangladeshi authority;
• A recent utility bill or bank statement confirming your address (where address verification is required).

Document images submitted for KYC are stored securely, accessed only by authorised verification personnel, and retained for the minimum period required by our compliance obligations.

1.3 Financial & Payment Data

To facilitate deposits and withdrawals via Bangladesh's mobile financial services and banking channels, sk77 collects and processes the following financial data:

1.4 Technical & Usage Data

When you access sk77, our servers automatically record technical information including:

• IP address and approximate geographic location (city-level, derived from IP);
• Device type, operating system, and browser version;
• Session timestamps — login time, logout time, session duration;
• Pages visited, games launched, bets placed, and navigation paths within the platform;
• Error logs and crash reports generated during your session.

This technical data is used primarily for security monitoring, fraud detection, platform performance optimisation, and resolving any disputes about game outcomes or transaction records.

1.5 Communications Data

If you contact sk77's support team via live chat, the content of those conversations is recorded and retained. This includes any messages you send, the support agent's responses, the date and time of the conversation, and any file attachments (such as screenshots) you submit. Communication records are used for quality assurance, dispute resolution, and staff training purposes.

Section 3

Data Sharing & Third Parties

sk77 does not sell, rent, or trade your personal data to third parties for any commercial purpose. We share your information only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Categories of Third Parties We Work With

All third-party service providers engaged by sk77 are bound by contractual data processing agreements that restrict them from using your data for any purpose beyond the specific service they provide to sk77. sk77 conducts due diligence on third-party partners and requires them to maintain appropriate technical and organisational security measures.

Cross-Border Data Transfers

Some of sk77's technology infrastructure and service providers are located outside Bangladesh. Where your personal data is transferred to servers or processors in other jurisdictions, sk77 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a standard of protection equivalent to that described in this Privacy Policy.

Section 5

Data Security Measures

Protecting your personal data against unauthorised access, loss, alteration, or disclosure is a core operational commitment at sk77. We implement a layered security approach that combines technical controls, organisational procedures, and staff training.

Technical Security Controls

• TLS/SSL Encryption in Transit: All data exchanged between your browser or device and sk77's servers is encrypted using TLS 1.2 or higher. The padlock icon visible in your browser's address bar confirms the connection is secure;
• Encryption at Rest: Sensitive stored data — including identity documents and payment records — is encrypted using AES-256 or equivalent standards at the database and storage layer;
• Password Hashing: sk77 never stores account passwords in plain text. Passwords are processed using a one-way cryptographic hashing algorithm with individual salting to prevent rainbow table attacks;
• Access Controls: Access to personal data within sk77's systems is restricted on a strict need-to-know basis. Employees and contractors can only access the specific data categories required for their role;
• Intrusion Detection: sk77's infrastructure is monitored continuously for anomalous access patterns, brute-force login attempts, and other indicators of unauthorised access;
• Regular Security Reviews: sk77 conducts periodic security assessments of its platform and data handling practices to identify and remediate potential vulnerabilities.

Your Responsibility

While sk77 takes extensive measures to protect your data on our side, the security of your account also depends on the steps you take to protect your login credentials. You should use a strong, unique password for your sk77 account, avoid sharing your credentials with any other person, and log out of your account when using a shared or public device. If you suspect your account has been accessed without your authorisation, contact sk77 support immediately via live chat.

Section 7

Your Privacy Rights

As a player whose personal data is processed by sk77, you have a number of rights in relation to that data. sk77 respects these rights and will respond to all verified data requests within a reasonable timeframe. To exercise any of the rights listed below, contact sk77 support via live chat or by writing to [email protected] (plain text — not a link).

Right of Access

You have the right to request a copy of the personal data sk77 holds about you. Upon receiving a verified access request, sk77 will provide a structured summary of the categories of data held, the purposes for which it is processed, and the third parties with whom it has been shared. We aim to fulfil access requests within 30 calendar days.

Right to Rectification

If you believe that any personal data sk77 holds about you is inaccurate or incomplete, you may request that we correct it. For example, if your registered mobile number has changed or your name on your NID does not match the name in your account, contact support to initiate a correction. Supporting documentation may be required for changes to identity-critical fields.

Right to Erasure

You may request that sk77 delete your personal data in certain circumstances — for example, if you have closed your account and believe there is no longer a legitimate basis for us to retain your data. Please note that this right is not absolute: where sk77 is legally required to retain data (for example, under anti-money-laundering regulations), erasure of the relevant records cannot be completed until the applicable retention period has expired.

Right to Restrict Processing

In certain circumstances, you may request that sk77 restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved. During any restriction period, sk77 will continue to store the data but will not actively process it beyond what is strictly necessary.

Right to Object to Marketing

You have an absolute right to object to the use of your personal data for direct marketing purposes at any time. To opt out of marketing communications from sk77, simply contact our live chat support team and request removal from all promotional messaging. Your request will be actioned within 5 business days.